Today's operating picture
Aggregated across all platforms, normalised for decision speed.
1,284
68 flagged as priority · 12 pending approval
3.6h
Target: 4h · Improvement vs last quarter.
7
Automatically escalated to compliance queue.
| QUEUE | OWNER | SLA RISK | IN PROGRESS |
|---|---|---|---|
| Critical incidents | Duty manager | High | 23 |
| Standard cases | Ops team | Medium | 841 |
| Compliance review | Governance | Watch | 61 |